The service
Our technical engineers based to provide customers with high-quality information products and services integrated with financial knowledge and technology" to offer our customers the most comprehensive, most professional and the most valuable customer service.
Demand Customization
Different customers have different needs, as technology-based enterprises, with strong technical strength and production ability we are able to provide special services for your special needs. Click here (program customization) and tell us your detailed requirements.
Telephone counseling
To help you solve the problem quickly and efficiently, we set up a special hotline service. Whether you wish to know something about our products, or the products you have used, as long as the technical problems encountered, you are welcome to call the technical support hotline: 0531-86513250/1/2/3 (eight hours per day, from 9:00 am-3:00 pm; five days per week), 24-hour support hotline: 0531-86628961 our technical engineers with a wealth of experiences will give you our support warmly!
E-mail Advisory answer
We are also providing customers with low cost and rapid response Email to answer your questions. Any problems you may encounter and all kinds requests that you need are welcome to be sent to us directly to the following address: support@linkrun.cn(our corporation mail), we will give you a reply in one working day.
Tele-mentoring
In addition to mail and telephone advisory support, we are also providing customers with a further remote online guide. Our peacekeepers from the sale department will exchange with you face-to-face via the video conferencing systems, and to provide you with technical guidance, customization counseling and long-distance training program upon this platform.
Site services
If some problems occur and can't be solved through our advices, or if the operating system environment requirements can't be met, we will discuss with our customers to acquire the information and provide our technical engineers to your place and solve practical problems.
Upgrade services
We can provide the corresponding upgrade services to customers. We also provide our technical assistance and guidance to the clients before you have finished completing the upgrading of Video Conference System.
In addition, we can also provide other technical support to meet the specific needs of client.